a new conversation at work

Welcome to a world of Practical Trust

  I believe that we are on the threshold of a new era in human conduct, built on a new kind of conversation…one that produces unexpected practical possibilities for ourselves and for all those around us.

The result will be something we badly need: greater workplace satisfaction, and more productive, lower-cost and collaborative organisations. This conclusion comes from years of shared practice and experimentation. These draw in turn on important thinkers whose enquiries span decades and centuries of historical investigation.

This weblog collects together materials that

- explore the character of this conversation

- show how we can conduct it 

- explain its background and its history

- demonstrate how it develops practical trust.

Enjoy!

Theodore Taptiklis

PS: comments to <theodore@practicaltrust.com>


Making sense together in the present moment: why we don’t


It sounds so obvious, even banal. Of course we want to make sense, especially when we get together. And we want to do it it in the present moment: what other moment is there?

 

Unfortunately, in organisational life, we very seldom do this.

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Introducing Practical Trust

Theodore Taptiklis gives new ways to discover the wisdom and talent of those we work with…how to create an organizational climate of synergy and trust instead of command and control

Patricia Benner

We’re desperate to cut costs in our bloated organisations - but we’re going about it the wrong way

We’ve blundered into a crisis. We’re facing unprecedented public and private sector debt. Everywhere the cry is rising. Throughout our organisations and institutions, we must cut costs and reduce spending.


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What’s my story?

- born and grew up in New Zealand; at university, studied philosophy and music; married Jo in 1968; had a brief stint as a recording artist; started work as a management cadet; became a systems designer; worked at a bank in the City; studied business at Insead in France; spent 7 years at McKinsey in London; 

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Rethinking the Change Project

chapter from The Routledge Companion to Organisational Change (Routledge, 2011, forthcoming)

Case study: A practical trust enquiry gets under way

Arena: Pre-school education practices

Given increasing focus on and scrutiny of public-sector spending, local government administrators in the pre-school education arena were concerned about a growing failure of understanding between teacher-practitioners and policymakers. Teachers, focused on day-to-day classroom encounters, were speaking about activities and using a private language that policy-makers simply couldn’t recognise or relate to; and policymakers were expressing their concerns in a jargon-filled discourse of abstractions like outcomes and evaluation that left teachers feeling confused and helpless.

A practical trust enquiry was instituted under the rubric of a “Search for a Third Language”. 

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Why instrumental management is at a dead end…and the living alternative that now beckons

Speaking notes from a seminar given at Massey University 21-May-2010

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[Flash 10 is required to watch video]

 

Small noticings, big consequencesSocial technology that increases the sensitivity of the organisation to the details that matter. The most striking moments in people’s working lives can have global reach

Pathway to Practical Trust

Pathway to Practical Trust